Refund policy

Return & Refund Policy

Because we sell food products, we do not accept returns for safety reasons. However, your happiness matters to us — and we stand by every box we send.

If your order arrives damaged, is missing items, or isn’t what you expected, please contact us within 5 days of delivery at snack@grabbygrubbies.com. We’ll review the issue and make it right with a replacement, refund, or store credit — depending on the situation.

To help us process your request quickly, include:

• Your order number

• Photos of the box/products (if damaged or incorrect)

We want every unboxing to feel joyful — not frustrating. Snack with confidence knowing we’re here to help if something goes wrong.